Issue History Collector™ for Jira
Issue History Collector™ for Jira Server, Data Center, and Cloud is a development and bug tracking tool which helps Project Managers and Stakeholders monitor issues easily and track how much time team members are spending on a request in each of its statuses. You can use our Issue History Collector to monitor the time that Development spent on building out a new feature, QA – on testing, bug tracking, and Support – on closing out a client request so you can improve productivity.
Common use cases
- Track how long a ticket stayed in the specified statuses
- Get a visual indicator for cases when the SLA threshold was breached
- Monitor who and how long was working on the ticket
- Use reports to further analyze time-related stats for the assignees and statuses
- Comprehensive view by assignees to monitor who and how long was working on the ticket
- Monitor ticket age in real-time
- Configurable reports to analyze your ticket data
Hosting options:
- Cloud
- Server
- Data Center
Last updated: 2023-03-29
Appfire
Appfire is an enterprise collaboration software company that enables teams to plan and deliver their best work. Since launching in 2005 as one of the original Atlassian ecosystem partners, Appfire has built a portfolio of top-selling apps for more than 30,000 customers — including 55% of Fortune 500 companies. As a product-led company, Appfire identifies gaps in industries serving developers and client support teams and then builds solutions that drive productivity and efficiency.
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