Getting Started with JMWE for Jira Cloud

Scheduled Actions

Every morning, send a reminder email to the assignee of each issue that is "in progress" status

3M 7S

Regular workflow post-functions run on transitions. However, with Scheduled Actions, you can schedule one or more JMWE post-functions to run against issues returned by a JQL search. For example, you can automatically transition any issue escalated yet not addressed for over 24 hours.

Things to know about Scheduled Actions

• ​Works based on predefined times, not based on workflow transitions.
• Flexible scheduling allows for any frequency (10-minute minimum).
• Can execute many types of automations, such as workflow transitions, issue status and user changes, all in sequence.

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For your convenience, the steps from the above video have been outlined below

Every morning, send a reminder email for each "in progress" issue

• Go to the "Scheduled actions" page of the JMWE app.
• Press "New scheduled action".
• Add a name "Remind assignees."
• Select the schedule, 9 am every day in our case.

• In Target Issues, JQL expression, press "Edit JQL" to specify which issues will be affected by this rule.
• Specify JQL search; in our case, specify: status = "In Progress". Press "Search." The results will be displayed so you can verify your input.
• Press "Submit."

• Optionally: select the maximum number of issues to process to maintain good Jira performance.
• Then "add post function" to specify which action to undertake per our selected schedule.

• Add a post function called "Email issue". Specify email content.

• Select Issue members as "Assignee," and Save.

• Save Scheduled Action.

You now have an action scheduled to run every morning, at 9 am, to remind users of their In Progress issues.

See it all in action in the video above.

Read the documentation

Last updated: 2023-05-22

Jira Misc Workflow Extensions