This white paper is a guide to a successful implementation of portfolio-level Resource Management through BigPicture and Jira. It is intended to help you develop and streamline your organization’s processes and increase its resource management capabilities.
Assets and Inventory Plugin lets you keep track of assets and inventory in Jira and link assets with issues in Jira Service Management. You can control the entire lifecycle of your assets and inventory in both Jira and Jira Service Management.
With Atlassian’s acquisition of Mindville’s Insight, Atlassian is sending a signal that it is intent on becoming the leader in the ITSM and ESM space. This on-demand webinar covers how the Insight Asset Management solution works with Jira Service Desk, the future product plans Atlassian has for Insight, how Agile ITSM is changing enterprise performance velocity and the competitive landscape.
This practical guide covers the basics of everything you need to know about ITSM with Atlassian – across IT delivery, operations, and support. Along the way, learn best practices and tips to improve your team’s performance, efficiency, and collaboration.
This handbook provides an overview of asset and configuration management and inspiration on applying those practices in your IT service management. Atlassian offers advice and a high-level checklist of the steps to implement your own asset and configuration management strategy.
Insight is an asset management solution that can be added to Jira. Learn about two functionalities that Insight adds to Jira administration, and how Configuration Manager for Jira addresses both.