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Illustration of collaboration using a wiki

How to organize your Wiki to reduce maintenance and increase content creation

In this article, Gorka Puente details how to set up and use a corporate wiki for collaboration. Learn to map out the initial structure and organize your wiki.

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User story mapping in Jira: a guide for remote software development teams

This article explains user story mapping and its benefits for remote software development teams. You’ll also find a step by step guide for creating a user story map in Jira.

The ultimate guide to agile estimation, from planning poker to bucket sizing

Without an accurate estimate, it’s impossible for your agile team to know if your project is on schedule or if the proposed schedule is even realistic. In this guide, you’ll learn about four methods for estimating the amount of work involved in a particular task or story.

How the American Academy of Pediatrics improved their Agile practice and became more collaborative with TFS4JIRA

The American Academy of Pediatrics (AAP) has been a loyal TFS4JIRA customer since 2015. In this article, learn how TFS4JIRA provided instant collaboration for the AAP teams executing daily tasks within TFS and Jira.

Streamline your service desk processes to boost visibility, scalability, and CSAT

Whether you’re building a service desk team from scratch or transforming an existing one, in this article, you’ll learn how you can streamline your processes to boost visibility, scalability, and customer satisfaction (CSAT).

Integrate Jira Cloud and Azure DevOps with TFS4JIRA

TFS4JIRA integrates Jira with Azure DevOps, enabling users to synchronize or migrate data between platforms. This article gives you a run-down of some features that will help you get your cloud environment up and running.

A new way of async sessions invitations and notifications – Slack integration with Agile Poker

Learn how to inform your teammates about a new async estimation session in a time-saving way. Integrate Slack with Agile Poker to have everything at your fingertips.

How to use Priority Planning Poker in the Agile Poker app

See how the Priority Planning Poker methodology can help you make transparent group decisions on what to work on in your next sprint.

Story Points. Friend or foe?

In this piece, Appfire’s Lex Kovalenko explains and reconsiders the concept of Story Points, a widely used approach to Agile project estimation, and suggests Relative estimation for Agile teams.

Why ITSM solutions are the superheroes of process improvement initiatives

In this article for Toolbox.com, Onder Ozcan, senior product manager (ITSM) at Appfire, shares best practices for successful IT service management (ITSM) programs, from automating processes and tracking metrics, to adopting tools for non-IT teams and managing SLAs.

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