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ultimate-guide-powering-up-service-desk

Free guide: The ultimate guide to powering up your service desk

Atlassian consultant and expert JSM administrator Rachel Wright covers strategies for implementation, best practices, and valuable tips for managing service requests.

Rachel Wright's 10 tips for managing support in Jira Service Management

Free checklist: Rachel Wright’s 10 tips for managing support in Jira Service Management

Free checklist: Atlassian consultant and expert JSM administrator Rachel Wright’s 10 tips for managing support in Jira Service Management

The Agile team's comprehensive guide to acing estimations

Free guide: The Agile team’s comprehensive guide to acing estimations

The Agile team’s comprehensive guide to acing estimations explains the core methods for estimating the effort involved in a particular task or story. You’ll also find helpful cheat sheets and insightful use cases inside for your Agile teams!

Master Classes Power Scripts

Appfire Master Classes: Power Scripts core functions and advanced topics

Power Scripts Master Classes (Core Functions with Alexey Matveev and Advanced Topics with Jonathan Muse)

How to go Agile the right way (and avoid costly mistakes)

Free guide: How to go Agile the right way and avoid costly mistakes

If you’re thinking of implementing Agile at your organization, we’ve got a guide for you! It’s called How to go Agile the right way and avoid costly mistakes. This free, value-packed ebook offers expert tips on how to go Agile, and some advice for avoiding the costly mistakes other organizations sometimes make in the process.

The BEST Demo Show by Appfire

The BEST Demo Show by Appfire

The BEST Demo Show by Appfire brings in experts who can show you how to overcome common IT challenges using best in class Atlassian apps. Every episode features 15 minutes of valuable advice on how to do your work better and faster.

Free guide: Six automation strategies for Jira that’ll make you happy

If you like making work fast and easy, we’ve got a guide for you! It’s called Six automation strategies for Jira that’ll make you (and your team) happy. The guide has examples and use cases for specific types of teams — software development (for Jira Software), ITSM (for Jira Service Management), and business teams (for Jira Work Management) — but the strategies apply to all sorts of teams… Even teams that don’t use Jira can benefit from some of these ideas.

Power Scripts Master Class: Advanced Topics

This master class offers hands-on training on advanced Power Scripts topics to help you become an expert and use Jira more productively.

Atlassian CLI Master Class with Michael Kuhl of Appfire

Atlassian CLI Master Class

This master class offers hands-on training to help you become an expert in the Atlassian Command Line Interface (“ACLI”) and use Jira more productively.

Illustration of collaboration using a wiki

How to organize your Wiki to reduce maintenance and increase content creation

In this article, Gorka Puente details how to set up and use a corporate wiki for collaboration. Learn to map out the initial structure and organize your wiki.

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