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Free guide: The ultimate guide to powering up your service desk
Atlassian consultant and expert JSM administrator Rachel Wright covers strategies for implementation, best practices, and valuable tips for managing service requests.
Free checklist: Rachel Wright’s 10 tips for managing support in Jira Service Management
Free checklist: Atlassian consultant and expert JSM administrator Rachel Wright’s 10 tips for managing support in Jira Service Management
Free guide: The Agile team’s comprehensive guide to acing estimations
The Agile team’s comprehensive guide to acing estimations explains the core methods for estimating the effort involved in a particular task or story. You’ll also find helpful cheat sheets and insightful use cases inside for your Agile teams!
Free guide: How to go Agile the right way and avoid costly mistakes
If you’re thinking of implementing Agile at your organization, we’ve got a guide for you! It’s called How to go Agile the right way and avoid costly mistakes. This free, value-packed ebook offers expert tips on how to go Agile, and some advice for avoiding the costly mistakes other organizations sometimes make in the process.
The BEST Demo Show by Appfire
The BEST Demo Show by Appfire brings in experts who can show you how to overcome common IT challenges using best in class Atlassian apps. Every episode features 15 minutes of valuable advice on how to do your work better and faster.
Free guide: Six automation strategies for Jira that’ll make you happy
If you like making work fast and easy, we’ve got a guide for you! It’s called Six automation strategies for Jira that’ll make you (and your team) happy. The guide has examples and use cases for specific types of teams — software development (for Jira Software), ITSM (for Jira Service Management), and business teams (for Jira Work Management) — but the strategies apply to all sorts of teams… Even teams that don’t use Jira can benefit from some of these ideas.
The ultimate guide to Jira migrations
Industry’s highly seasoned migration experts created this comprehensive resource on Atlassian migrations. This 200-page ebook walks you through the process step-by-step with tips and worksheets for any migration scenario.
Ask the Experts! Appfire Q&A on cloud migration and Atlassian Server end of life
You’ve got questions about Atlassian’s Server end of life, so we rustled up some answers! To help you prepare for the date support ends for Server apps (February 15, 2024), we tapped Appfire experts, Jira migration expert Rachel Wright, and the information Atlassian’s shared publicly so far.
Ask the experts! Appfire Q&A on Jira migration best practices
Jira migration can be a challenge for any organization. Questions are bound to come up as migration planning and preparation make way. We’ve brought in top industry expert Rachel Wright for a Q&A on getting started and best practices for Jira migrations.
How to set up omnilingual, omnichannel & automated Jira Service Management
In this on-demand webinar by re:solution, you will learn how to leverage several apps to simplify the job of Jira Service Management agents. Discover how they can talk to customers in real-time, no matter which language they speak.